Frequently asked questions
Rush service available (additional fees) · Delivery throughout Quebec and Canada. Any other questions? Contact us, we answer quickly.
What is the standard production time?
What is the standard production time?
1 to 2 weeks depending on the type of project and the quantity.
Do you offer a rush service?
Do you offer a rush service?
Yes, a rush service is available for an additional fee. Contact us to check availability against your deadline.
Is there a minimum order?
Is there a minimum order?
No minimum for apparel or for DTF, UV DTF and large-format sublimation printing. A few small promotional items (keychains, pens, tokens, river stones, guitar picks) have a 10-unit minimum — it is stated directly on the product page.
I don't have a professional logo or a vector file — is that a problem?
I don't have a professional logo or a vector file — is that a problem?
No. We provide vectorization and file preparation free of charge for all your projects.
What file formats do you accept?
What file formats do you accept?
We accept every format: photos, PNG, JPG, as well as vector files (AI, SVG, PDF).
Do you ship anywhere in Quebec and Canada?
Do you ship anywhere in Quebec and Canada?
Yes, we ship anywhere in Quebec and Canada.